Legal

Privacy Policy

This policy explains how DI AI handles the personal information needed to provide its AI-powered investigation and case management services. By using DI AI, you agree to the practices described below.

Information We Collect

DI AI stores the following types of information:

  • Account details: name, email address, and authentication credentials.
  • Case data: case names, descriptions, statuses, and assigned personnel.
  • Evidence: uploaded documents, notes, and analysis results associated with cases.
  • Research and reports: AI-generated research findings, narrative summaries, and drafted reports.
  • Agent interactions: prompts and outputs from investigation assistant agents (case intake, fact finder, detective, evidence organizer, narrative organizer, report drafter).
  • Billing information: subscription status and payment history (processed via Stripe; we do not store card numbers).
  • Activity logs: timestamps and actions taken within the platform for audit purposes.

How We Use Your Information

We use your information to:

  • Provide AI-powered investigation tools, case management, evidence analysis, and report generation.
  • Maintain your account and subscription.
  • Improve the accuracy and reliability of our AI agents and investigation features.
  • Process payments through our payment provider, Stripe.
  • Maintain audit trails for investigative integrity and accountability.

We do not sell personal information. We do not use your case data to train external AI models.

Third-Party Services

DI AI integrates with the following third-party services:

  • Stripe — processes subscription payments. Stripe handles your card information directly; we only receive payment status and transaction IDs. See Stripe's Privacy Policy.
  • AI Providers — we send case data, evidence, and prompts to AI language models to generate research, analysis, and reports. These providers may temporarily process your data to generate responses but do not retain it.

Data Retention

We retain your case data, evidence, reports, and activity logs for as long as your account is active. If you cancel your subscription, your data remains accessible until you delete it. If you delete your account, all associated case data, evidence, reports, and personal information are permanently removed within 30 days.

Your Choices

  • Manage your subscription in Billing settings.
  • Export or delete individual cases, evidence, and reports at any time.
  • Request permanent deletion of your account and all associated data by contacting us or using the account deletion option in Settings.

Children's Privacy

DI AI is intended for professional investigators, legal practitioners, and authorized research personnel. The service is not directed to children under 18, and we do not knowingly collect information from children. If you believe a child has provided information to us, please contact us immediately so we can delete it.

Security

We protect your data with industry-standard security measures including encrypted transmission (HTTPS), secure authentication, and row-level access controls. Access to case data is restricted to your account. However, no system is perfectly secure, and we cannot guarantee absolute security of your information.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the date at the bottom of this page and, for significant changes, notify you within the app. Continued use of DI AI after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or your data, please contact us through the in-app Settings page or email support.

Last updated: August 6, 2026